At styxflixex, we strive to ensure your complete satisfaction with our garden design products and services. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
Due to the nature of garden products, including live plants and perishable materials, returns are subject to specific conditions:
To initiate a return:
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10-14 business days.
Refunds may be reduced for:
Design consultation services are generally non-refundable once the consultation has been completed. However, we will work with you to address any concerns and ensure your satisfaction with our services.
We may offer exchanges for products of equal or greater value, subject to availability. Please contact us to discuss exchange options for your specific situation.
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
For questions about returns, exchanges, or refunds, please contact us at:
Email: info@styxflixex.world
Phone: +1 212 310 6600
Address: Center Dr. &, East Dr, New York, NY 10019